Cookie Policy

Similar technologies

In addition to cookies, Lovaio may use similar technologies such as local storage, session storage, pixels and other technologies that serve comparable purposes.

Similar technologies may perform functions comparable to cookies, even though they do not always store information in the same manner.

Throughout this Policy, references to "cookies" include these similar technologies unless the context requires otherwise.

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Platform.

Without them, many core features would not function properly.

Examples include:

• user authentication;
• secure login sessions;
• fraud prevention;
• security monitoring;
• load balancing;
• remembering cookie consent choices.

Cookie controls

These cookies cannot be disabled through the cookie banner because they are necessary for providing the requested service.

3.2 Functional Cookies

Functional cookies improve your experience by remembering preferences such as:

• language selection;
• display preferences;
• accessibility settings;
• preferred currency;
• previously selected search filters.

Effect of disabling functional cookies

Disabling these cookies may reduce convenience but will not prevent you from using the Platform.

3.3 Analytics Cookies

Analytics cookies help us understand how visitors use Lovaio.

Examples include measuring:

• page views;
• session duration;
• navigation paths;
• feature usage;
• device types;
• approximate geographic region.

Analytics data protection

Where possible, analytics information is aggregated or pseudonymized.

3.4 Performance Cookies

Performance cookies help identify technical problems and improve Platform stability.

These cookies may help us understand:

• loading times;
• server response times;
• application errors;
• browser compatibility;
• feature performance.

Platform improvements

This information allows us to continuously improve reliability and user experience.

3.5 Advertising Cookies

Where applicable and subject to your consent where required by law, advertising technologies may be used to:

• measure advertising performance;
• display more relevant promotional content;
• limit repeated advertisements;
• evaluate marketing campaigns.

Consent and personal information

Lovaio will not use advertising cookies without obtaining consent where required by applicable law.

Lovaio does not sell users' personal information through advertising cookies.

Compatible purposes

We do not use cookies for purposes that are incompatible with the purposes described in this Cookie Policy without providing appropriate notice or obtaining consent where required by law.

Provider obligations

Each third-party provider processes information in accordance with its own privacy policy and any applicable contractual obligations with Lovaio.

We carefully select service providers that maintain appropriate security and privacy standards.

Consent for third-party cookies

Where required by law, third-party cookies that are not strictly necessary will only be activated after obtaining your valid consent.

Changes to third-party services

The use of third-party cookies may change over time as we add, replace or discontinue services.

Browser settings

Most web browsers also allow you to:

• delete existing cookies;
• block future cookies;
• receive notifications before cookies are stored;
• configure browser-specific privacy settings.

Effects of disabling cookies

Please note that disabling certain categories of cookies may affect the availability or functionality of some Platform features.

Your cookie preferences may also be updated at any time through the Cookie Settings available on the Platform.

Strictly Necessary Cookies

Strictly Necessary Cookies cannot be disabled through the cookie preferences interface because they are essential for providing the services requested by users.

Session Cookies

Session cookies exist only while your browser remains open.

They are automatically deleted when your browsing session ends.

They are commonly used for:

• secure authentication;
• maintaining active sessions;
• temporary security controls.

Persistent Cookies

Persistent cookies remain on your device after your browsing session has ended.

They allow the Platform to remember your preferences across future visits.

Retention periods vary depending on the specific cookie and its purpose.

Retention review

We periodically review cookie retention periods to ensure they remain appropriate and proportionate to the purposes for which the cookies are used.

Expired cookies are automatically removed by your browser or become inactive after their expiration period.

Notice of significant changes

When significant changes are made, we will make reasonable efforts to notify users through appropriate communication channels, including:

• notifications within the Platform;
• updates on our website;
• email notifications where appropriate.

Effective date

The "Effective Date" shown at the beginning of this Policy indicates when the current version became effective.

Continued use of the Platform after the effective date of an updated Cookie Policy constitutes acknowledgment of the revised Policy to the extent permitted by applicable law.

Severability

If any provision of this Cookie Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

session

Purpose: Authentication

Category: Strictly Necessary

Duration: Session

consent

Purpose: Cookie preferences

Category: Strictly Necessary

Duration: 6 months

locale

Purpose: Language preference

Category: Functional

Duration: 1 year