1
Check the profile first
Look at the member's profile, rating, completed transactions and available history. If something feels wrong, do not proceed.
Lovaio Safety Guide
Lending & Borrowing Safely
Lovaio helps travelers find each other. The actual lending or borrowing arrangement is made directly between you, so a few simple steps can make the handover clearer and safer for both sides.
2
Agree on the basics before meeting
Confirm exactly what is being lent, where and when it will be handed over, the return date, and whether any deposit or other condition applies.
3
Meet somewhere sensible
Use a public, well-lit place whenever practical. Tell someone where you are going if you are meeting a stranger.
4
Check and photograph the item
Inspect the item together and take clear photos of its condition, including existing damage, accessories and a serial number if relevant.
5
Write down the handover
Use the Lovaio Handover Record to note the item, its condition, the return date and the terms you agreed. Both people should keep a copy.
6
Handle identity carefully
You may ask to see an ID when appropriate, but avoid storing or sharing unnecessary personal data. Never post another person's ID publicly.
7
Be clear about damage or loss
Agree in advance what happens if the item is lost, returned late or damaged. Keep the agreement simple and specific.
8
Confirm the return
When the item comes back, inspect it together, take a final photo if useful, and confirm that the handover is complete.
Coming with Lovaio Premium
A faster guided handover
Premium will make the process quicker with guided steps, photos, digital confirmation and a handover history inside Lovaio. The free guide and downloadable record will remain available to everyone.
Important
Lovaio connects people and provides practical tools. Lending and borrowing are arranged directly between users and are undertaken at their own risk. This guide is general information, not legal advice, and local laws may differ.